Privacy Policy for LiveWell Pediatrics

Effective Date: September 15, 2025

Welcome to LiveWell Pediatrics (“we”, “us”, “our”, “LiveWell Pediatrics”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website livewellpeds.com and when you use our services.

1. Information We Collect

We may collect information about you in various ways. The types of information we may collect include:

a) Personal Information Provided by You

Full Name
Contact information (phone number, email address, mailing address)
Child’s name, age, date of birth (if applicable)
Service preferences (e.g. vaccinations, ADHD assessment, sick visit)
Insurance information or medical history (where necessary)
Appointment preferences (date/time)

b) Automatically Collected Information

Usage data (pages visited, time spent, device type, browser type, IP address)
Cookies and similar tracking technologies

c) Sensitive Information

In some cases, medical / health information may be collected in order to provide care, assessments, and treatment.

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and schedule medical and pediatric services
Process appointments, billing, insurance claims
Communicate with you (reminders, confirmations, follow-ups)
Improve our website, services, and patient experience
Comply with legal, regulatory, or professional obligations
Protect our patients’ health and safety

3. Sharing Your Information

We may share your information:

With healthcare providers, staff, or contractors assisting in your care
With insurance companies or third parties for billing / claims
With service providers who perform services on our behalf (e.g., IT, analytics, marketing) under confidentiality obligations
If required by law (court order, subpoena, reporting obligations)
In connection with business transfers (sale, merger)

4. Your Choices & Rights

Depending on applicable law, you may have rights such as:

Accessing the personal information we hold about you
Correcting or updating your information
Requesting deletion of certain data
Withdrawing consent (where consent is the basis of processing)
Objecting to certain processing like direct marketing

If you wish to exercise any of these rights, please contact us using the details below.

5. Data Security

We take reasonable measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. This includes technical measures (encryption, secure servers) and organizational measures (access controls, staff training).

6. Cookies & Tracking

We use cookies and similar technologies to:

Make our website work properly
Understand how you use our site & improve it
Provide personalized features and offers

You can control cookies via your browser settings, but disabling cookies may affect how the site functions.

7. Children’s Privacy

LiveWell Pediatrics is primarily focused on children’s healthcare. If you are a parent or guardian providing information on behalf of a minor:

We require parental consent for collecting medical / health information of minors
We handle children’s information with extra care

8. Third-Party Links & Services

Our website may contain links to third-party sites or use third-party services (e.g., payment processors, analytics, social media plugins). We are not responsible for the privacy practices of those third parties. Please review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this site with a new “Effective Date”. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, or want to exercise your rights, please contact:

LiveWell Pediatrics
Address: 1535 E State Fair Ave, Detroit, MI 48203
Phone: 313-891-2813
Email: admin@livewellpeds.com